skip to navigationskip to main content

Phone: 0141 248 7411 

Email:

Choosing a Service

Choosing an accountant that matches your needs

Sectors

Robb Ferguson provides specialist advice for...

icon-free-consultation

Free Initial Consultation

Understanding your accountancy requirements

Request a Callback

Lets talk at a more convenient time for you

National Insurance number missing

If an employee forgets their National Insurance number (NINO), or needs a letter confirming it, there are options. They can be advised to:

  • check previous paperwork – payslips, P60, tax, pensions or benefits correspondence use form CA 5403. This is completed online, printed and posted to HMRC bit.ly/2ZZWYAx but can take up to 15 days. It is not designed for anyone who has not had a NINO before. A different process applies here
  • phone the National Insurance Number Helpline, 0300 200 3500 – though this only takes requests: HMRC won’t give NINOs over the phone. Information is sent by post, with a 15-day timeframe
  • go online via the personal tax account, or use the HMRC app. Going online is HMRC’s preferred route, and should be the quickest. Employees can be directed here www.gov.uk/personal-tax-account to set up a personal tax account. From this, they can share, print or view a copy of their NINO confirmation letter.

Where employees are unable to provide you with a NINO by the time you run your payroll, HMRC suggests that the relevant field on your Full Payment Submission is left blank.

Not everything is equal – true. But maybe being equal is simply not good enough?

Our Philosophy

We’re a dedicated team which strives to provide success to our clients in regards to all their accountancy needs.

Meet our team